Refund and Returns Policy

  • Online sales may be canceled only up until the Merchandise is loaded on the truck for delivery, If you have placed an order today and you want to cancel either today or tomorrow before the product is shipped, then we will accept the cancellation with a deduction of Payment Gateway processing and service fee of 2.5% on the paid value for the transaction
  •  If you have placed an order today and you want to cancel the order either today or tomorrow after the product is shipped, then we will not accept any cancellation.
  •  No withstanding any other, Orders placed under Sale are not cancellable.
  •  Easy & Fast Returns: On the off-chance that a defect appears in the product after it is delivered, please contact Internet Sales support@sheeshamhomes.com, and they will provide instructions for returning your merchandise. Please include your original sales order number when contacting Internet Sales Support. You are responsible for returning the merchandise in the condition in which it was delivered. Once the merchandise has been returned to us, refunds may take up to 10 business days to process.

Showroom Sales

For purchases made in a Rooms To Go showroom, no refunds are available and sales cannot be canceled after merchandise has been delivered. Express/Next Day Delivery orders are not eligible for refund or cancellation. A total refund is available only if there has been no delivery and you cancel the sale within 48 hours of the date of purchase. If you do not cancel the sale within 48 hours, but cancel before delivery, only 80% of the purchase price will be refunded.

Need help

Contact us at support@sheeshamhomes.com for questions related to refunds and returns.